Hotel and resort website with direct bookings: keep the commission
Online travel agencies charge 15 to 25 percent per booking. A hotel website that makes direct booking easy keeps that money and builds a guest list you own. Here is what to build.
By Shashi Kumar ·
Booking platforms are excellent for discovery and expensive for loyalty. A guest who found you on an OTA last year and books through them again costs you the same commission twice. A hotel or resort website with a simple direct-booking path keeps repeat business where it belongs.
What guests need to book directly
- Room types with honest photos, occupancy, inclusions and a from-price.
- Availability and a way to book or request a date, visible on every page.
- Location, how to reach you, and what is nearby.
- Policies for check-in, cancellation and children, stated plainly.
- Reviews, pulled from Google or shown as quotes with names.
- A WhatsApp button for the many guests who prefer to ask first.
Three booking approaches
- Request to book. The guest picks dates and a room; you confirm by WhatsApp or email and collect a UPI advance. Included in the business website package from ₹6,000. Right for homestays, small hotels and resorts with a reception desk.
- Instant booking with payment. Live availability, online payment and automatic confirmation. Built as e-commerce from ₹18,000, or connected to a booking engine you already use.
- Channel manager integration. Availability synced with OTAs so you never double-book. Quoted per integration.
Give guests a reason to book direct
Offer what OTAs cannot: a small direct discount, free early check-in, a welcome drink or flexible cancellation. State it clearly beside the booking button. Put the website link on every confirmation email and WhatsApp message to past guests.
Keep the guest list
Every direct booking gives you a phone number and email with permission to contact. A simple CRM turns that into seasonal offers and repeat stays. Acquiretech connects website bookings to a CRM so no enquiry is forgotten.
Frequently asked questions
Will a direct booking website replace OTAs?
No. Keep listing on the platforms for new guests. Use the website to convert repeat and referred guests at zero commission.
Can guests pay an advance by UPI?
Yes, both for request-to-book and instant booking. Payment gateway charges are typically under 2 percent.
Can I change room prices for seasons myself?
Yes. Prices and availability can be managed through a simple editor or a connected booking engine.
Next step
Send your property name, number of rooms and how you take bookings now. You will get a recommendation and a fixed price.
Contact Acquiretech Software Solution: info@acquiretechsoftwaresolution.in · WhatsApp +91 80786 33912 · Send an enquiry